I know I'm not the only one who has done a trip expecting a Catalina to print and do not get it!! OMG!! The first time it happened, I literally walked to the car pulling my hair out.
If your Catalina doesn’t print at checkout as expected, go to the online form at Catalina Marketing to report the issue. They’ll often investigate and mail you out a replacement, if they verify bought the appropriate products and were supposed to receive one.
Thanks Mashup Mom